Work From Home Agent (Remote) Job at Kinley Ames LLC, United States

  • Kinley Ames LLC
  • United States

Job Description

Call Center Representative

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately
Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

Job Tags

Remote work

Similar Jobs

A-Line Staffing Solutions

Billing Specialist Job at A-Line Staffing Solutions

 ...by telephone, via the internet, and in writing. Contact patients, physician's offices or insurance carriers as needed in order to expedite billing claims. Billing Specialist Compensation: Monday Friday, 8:00 AM to 4:30 PM (no nights or weekends) Pay Rate: 19.50 Per hour... 

Touchstone Electric

Residential Service Electrician / Sales Technician Job at Touchstone Electric

 ...Performers Earn $80,000$150,000+ Per Year Join the Touchstone Electric Family Touchstone Electric is a family-owned residential...  ...residential electrical issues Performing electrical safety inspections Identifying safety concerns and code deficiencies... 

JT’s Urban Italian

Pizza Chef Job at JT’s Urban Italian

 ...Experienced Pizza Cook $22$28+ per hour | Full-Time | Benefits | Growth Opportunity JTs Buffalo is a busy, contemporary Italian restaurant located in Buffalos Elmwood Village. We are part of a locally owned restaurant group with more than 30 years of experience operating... 

Comfort Dental Spa | Dearborn

Dental hygienist Job at Comfort Dental Spa | Dearborn

 ...Join Our Team as a Compassionate Hygienist Part-Time Roles! Position Summary: A patient-oriented dental office is hiring a part-time Registered Dental Hygienist. The position provides a stable hourly wage structure ranging between $5055/hr, directly depending on your... 

Muffetta Household Staffing Agency, Inc.

Private Household Operations Director Job at Muffetta Household Staffing Agency, Inc.

 ...Job Description Job Description Private Household Operations Director Job #: J2136 Position Details: Full Time. Day: Monday-Friday. Time: 9 AM-5 PM (Must be flexible). Compensation: $120,000 - $150,000 per year, Paid via W2 (on the books). Benefits...