Job Description
Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we're constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.
If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.
At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don't meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!
WHO WE ARE LOOKING FOR Remote Clinical Support Pharmacist The Clinical Support Pharmacist supports the Vetsource pharmacy workflow by performing initial prescription verification, investigating orders that require clinical intervention, and managing the drug utilization review (DUR) queue. This role creates outbound communications and responds to inbound inquiries from pet parents and veterinary clinics. The Clinical Support Pharmacist is expected to support all pharmacy locations remotely.
This is a full-time, remote position which will require
open availability between our hours of operation of 5 AM - 6 PM Pacific Time Monday-Saturday . Please note, candidates must be within 2 hours driving distance to our Portland Pharmacy (17014 NE Sandy Blvd in Portland, OR 97230). On-site presence expected only in rare or urgent circumstances.
WHAT YOU'LL DO - Perform initial verification of new prescriptions
- Complete clinical drug utilization reviews and manage the DUR queue
- Verify controlled substance prescriptions for clinical appropriateness and regulatory compliance
- Work refill-too-soon queues and resolve related holds
- Investigate and resolve orders flagged for clinical intervention
- Handle inbound and outbound calls and consultations with pet parents, veterinarians, and clinic staff
- Work with veterinary staff to clarify phoned prescription authorizations and prescribing errors
- Support regulatory tasks, drug information resources, and staff education
WHAT YOU BRING - Current pharmacist license in good standing valid for the state in which you will be based
- B.S. or PharmD in Pharmacy
- Thorough knowledge of state and federal pharmacy rules and laws
- Accurate, efficient, and detail oriented approach to verification in a fast-paced environment
- Adaptable, collaborative, and proactive problem solver
- Strong communication and interpersonal skills
- Solid computer skills including the ability to navigate new programs quickly
- Ability to adapt and self-direct in response to changing needs and deadlines
Preferred Experience and Qualifications: - 1+ year of Vetsource experience
- 2+ years working as a licensed pharmacist
- Experience in a high volume dispensing environment
- Experience in the veterinary industry, including compounding
WORKING CONDITIONS - Reliable, remote internet access is required
- Sitting/standing at a desk working on a computer for long periods of time
WHAT CAN YOU EXPECT FROM VETSOURCE In addition to an inclusive and welcoming culture, Vetsource also offers:
- Competitive pay and benefits including medical, vision*, dental, and life insurance
- Employee Assistance Program
- Pet insurance* and Virtual vet care
- PTO, Holidays, Floating Holidays, and Volunteer Day
- Retirement Savings Plan (401k/ RRSP) with employer matching program
- Paid parental leave
- Flexible scheduling and remote work where possible
- The opportunity to join one of our Associate Resource Groups, and fun company events!
For Canadian based associates these specific benefits are not included*
OUR VALUES
Vetsource is proud to be part of Mars Science & Diagnostics, a division of Mars Petcare-a family-owned organization rooted in the belief that pets make the world a better place. Our unified culture is built on a foundation of veterinary excellence and guided by a shared vision, inspiring everyone to create A Better World for Pets™ - a world where pets are healthy, happy, and welcome.
Today, Vetsource drives the future of pet health centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These principles define how we work, how we treat one another, and how we serve the veterinary community, ensuring a culture where every associate has the opportunity to thrive.
Pay Range (US based applicants): $60.00 - $63.00 / hour
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.
The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.
Vetsource is an E-verify employer.
Job Tags
Full time, Flexible hours